We are a friendly family-run business based in Birmingham.
We are a family run business with 14 years experience in the bed industry. While we have grown exponentially, we have kept a small business feeling and learnt to keep our costs to an absolute minimum, meaning we can pass all the benefits onto our customers. Along with our competitive prices, we offer high quality products which are all made in the UK, a Free Premium 2-Man Delivery Service, free fabric samples and a first class customer service.
Why Buy from Us?
With our Premium 2-Man Delivery Service, a stream of positive reviews and unbeatable prices, there’s simply no reason to go anywhere else. We’ve tried, tested and hand-picked our products from the best UK bed manufacturers, so not only are we able to offer something to suit everyone, you can be assured that you’re buying the best quality item made in Britain for the best possible price.
Premium 2-Man Delivery
We believe that the delivery service is the most crucial part of your experience with us. This is why we use one of the UK’s leading 2-Man trusted delivery services. After your order is placed, you'll receive a phone call to arrange a date that's suitable so that we can cater to your availability.
This provides peace of mind to ourselves and our customers that our products are being delivered on time and in immaculate condition by 2-man delivery teams.
Our Reviews
Reviews are so important to us, they enable us to better understand our customers and help towards improving our service. Every customer is equally valued and we pride ourselves on being professional, honest and friendly, whilst efficiently resolving any issues raised.
We are extremely proud of achieving an ’Excellent’ Trustpilot feedback score and will continue to listen to our customers feedback in order to provide a trustworthy and positive shopping experience.
Made In Britain
At Divan Base Direct, we take pride in the fact that all our products are Made in Britain, a hallmark of quality craftsmanship and durability. By sourcing and manufacturing locally, we not only ensure the highest standards for our beds and accessories but also support UK businesses and reduce our environmental footprint. This commitment to British manufacturing allows us to deliver exceptional value and reliability, ensuring our customers receive only the best.
Customer Service
Above all else there’s one thing that’s of huge importance to both of us and that’s customer service. Offering amazing prices and products is great, but it’s worth nothing if we’re not as humanly helpful as possible in every aspect, from the ordering process right through to delivery. In the unlikely event that something goes wrong, just get in touch and we’ll sort it. It's always nice to know help is on hand and our staff are trained to the highest standards to help assist you with any questions you may have regarding our products.
Free Fabric Samples
An important part of purchasing your item is making sure that you get the right colour and fabric for your bedroom. To help you in making that decision, we offer free fabric samples on all of our upholstered products.
Buy Now, Pay Later
To make your shopping experience seamless and flexible, we offer multiple payment options tailored to suit your needs. In addition to accepting major credit and debit cards, we provide interest-free installment plans through trusted providers like Klarna and Clearpay. These options allow you to spread the cost of your purchase over manageable payments without any additional fees, ensuring affordability without compromise. Whether you prefer to pay upfront or split payments, our goal is to make it as easy as possible for you to bring home the perfect bed.
